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Support Engineer 64 views

About Job

  • Company Name COGETEL LTD. (Online ISP)
  • Job Level Senior
  • Salary Range $201 - $500
  • Candidate's Sex Male
  • Industry Type Telecommunication
  • Contact Person Recruitment Team
  • Phone Number 081 78 52 78
  • Email Apply for Job koeurn.phin@cogetel.com.kh
  • Workplace's address Phnom Penh
  • Company's Website www.online.com.kh

Job Description

Responsibilities:
–  On phone, on site and remote support to customer mainly related to internet service
–  Assist troubleshoot networks, internet connectivity in the customer site or the company
–  Provide recommendation and suggestion to customer
–  Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment
–  Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.
–  Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)
–  Keep track in ticket system
–  Maintain customer relationship
Requirements:
–  Bachelor degree of information technology or related field is required.
–  Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail
–  Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage
–  Certify CCNA is a plus
–  Good English communication skills is a plus
–  Loyalty, honesty, patient work, positive aptitude
– Can work well under pressure

Interested candidates should send their CV with Cover Letter and a recent photo to:
Cogetel Ltd. (ONLINE)
HR & Administration Department with
Address: Phnom Penh
# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh
E-mail: jobs@cogetel.com.kh,
Tel: 081 78 52 78 (Working Hour)
Only short-listed candidates will be notified for interview.
Received applications will not be returned.

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Cogetel Ltd. (ONLINE) is Cambodia’s leading ISP with twenty years serving the market, we offer premium quality Internet and communication solutions for the home, business and corporate customer.

Brief Information :
  • Address Phnom Penh
  • Phone Number 081 78 52 78
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