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IT Support Officer 42 views

About Job

  • Company Name UMG Cambodia
  • Job Level Staff
  • Salary Range $201 - $500
  • Candidate's Sex Male, Female
  • Industry Type Construction
  • Contact Person Chak Sokkheang
  • Phone Number 088 52 39 800/ 096 60 77 375
  • Email Apply for Job sokkheang.chak@umgroups.com
  • Workplace's address #48, National Road 4, Sangkat Chom Chao, Khan Posenchey
  • Company's Website www.umgcambodia.com

Job Details


·         Talking to users through series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.

·         Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

·         Replacing parts as required.

·         Providing support, including procedural documentation and relevant reports.

·         Following diagram and written instructions to repair a fault or set up a system.

·         Supporting the roll-out of new applications.

·         Setting up new users account and profiles and dealing with password issues (email).

·         Responding within the time limits to call-outs.

·         Working continuously on a task until completion (or referral to third parties, if appropriates).

·         Perform tasks assigned by superiors in ICT scope

·         Prioritizing and managing many open cases at one time.

·         Rapidly establishing a good working relationship with colleagues and others.

·         Contributes to team effort by accomplishing related results as needed.

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United Mercury Group (UMG) is a fast growing heavy equipment solution provider in Cambodia. Understanding of customer needs, prudent management, and extensive coverage across Cambodia, UMG not only survived the crisis, but also successfully grew its business exponentially through the years. We offer market leading products such as Volvo Construction Equipment (VCE), SDLG, LS Tractor, UD Truck, Schwing Stetter, JMC Light Trucks, Airman, Baifa Generator, Furukawa, Dong Feng Truck and Tsurumi Pump. Our business revolves around customer satisfaction. We choose to provide more than just simply selling quality construction equipment , instead our services cover their other needs as well. Our address: #48 National Road no 4 Sangkat Chomchao Khan Posenchey Phnom Penh.

Brief Information :
  • Address Phnom Penh
  • Phone Number +855 23 729 217/88 523 9800
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