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Technical Support Officer 72 views

About Job

  • Company Name S.I NET
  • Job Level Staff
  • Salary Range Negotiable
  • Industry Type Telecommunication
  • Contact Person HR
  • Phone Number 081 201 999
  • Email Apply for Job hr@sinet.com.kh
  • Workplace's address #93, Preah Sihanouk Blvd. Phnom Penh, Cambodia

Job Details

Location: Phnom Penh (03 Position) – Sihanouk Vill (2 Position)-Bavet-Komport (2 Positions)
Schedule: Full time
Deadline: 05th Jan 2018

General Responsibilities:
  • Install internet connection and other communication connections for customer following to procedures;
  • Resolve technical issues for customers on the phone and by visiting the customer’s site;
  • Keep records of service to customers;
  • Keep track of company stock/equipment and property;
  • Escalate and report issues and concerns to supervisor and manager as required;
  • Perform professional communication with customers by face to face, on the phone and email;
  • Provide details of potential customers or upgraded sales leads to the Sales Team;
  • Follow up processes, policies, and procedures;
  • Any other related tasks as assigned from time to time by Manager.


Work Conditions:
  • Subject to Security/Safety certification prior to the employment.
  • Working on shift (Flexible working schedule rotating within 24/7d) – PHNOM PENH ONLY


Job Requirements:
  • Bachelor Degree in Computer Science or other related fields;
  • At least one year-experience with Modems, Wi-Fi, Routers, Fiber Optic and other internet related
  • Experienced with common computer operating systems and Internet related Applications eg; Microsoft
    Windows, Internet Explorer, Emails;
  • Be good at speaking and writing in English;
  • Be good at communication, initiative, patient, and problem solving;
  • Must to have honesty, integrity, Courtesy;
  • Ability to work under pressure with less supervision and flexibility and willing to learn new things;
  • Good inter-personal skill, confident and motivated person;
  • Residential candidates are prioritized.


How to Apply:

Interested applicants should submit CV and Cover letter with salary Expectation to:

  • S.I Group Co., Ltd. #93, Preah Sihanouk Blvd. Phnom Penh, Cambodia
  • Or contact through email: hr@sinet.com.kh
  • Telephone: 081 201 999
    Only short-listed candidates will be contacted for an interview.


  • This job has expired!
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S.I NET, a member of S.I GROUPS, S.I Group was founded in 2009 is a specialist Internet and Telecom Service Provider in Cambodia with strong focus on engineering excellence and reliable support. S.I NET is one of the main providers with nation-wide Fiber, DWDM, SDH, and Metro Ethernet backbone. We own and operate over 200 active network POPs across the country not only in the main cities and provincial towns, but also in remote districts and villages.

Brief Information :
  • Address Phnom Penh
  • Phone Number 081 201 999

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